Terms of service
Last updated: 17 September 2026
Welcome to BeautyHabitStore. These Terms of Service govern your use of our website and your purchase of products from BeautyHabitStore.
By accessing or using our website, placing an order, or purchasing products from us, you agree to these Terms of Service. Please read them carefully before using our website.
Nothing in these Terms affects your statutory rights as a consumer under applicable UK law.
1. About Us
BeautyHabitStore
Email: supportbeautyhabit@gmail.com
Phone: 07412060975
Address: 43 Crantock Road, Perry Barr, Birmingham, UK
For questions about an order, product, payment, return, refund, or any other matter, please contact us using the details above.
2. Using Our Website
You agree to use our website only for lawful purposes.
You must not:
Use our website for fraudulent or unlawful activities
Attempt to gain unauthorised access to our website or systems
Interfere with the operation or security of our website
Introduce malicious software, viruses, or harmful code
Use automated systems to access or collect information from our website without permission
Copy, reproduce, or commercially exploit our website content without permission
We reserve the right to restrict or suspend access to our website where reasonably necessary to protect our website, customers, business, or systems.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on our website are accurate and up to date.
However:
Product colours may appear slightly different depending on your device or screen.
Packaging and product presentation may occasionally change.
Product images may be for illustrative purposes where clearly indicated.
Product availability may change without notice.
Nothing in these Terms limits your legal rights where a product is not as described, is faulty, or does not meet applicable legal requirements.
4. Product Authenticity and Quality
We aim to provide genuine products that are accurately described on our website.
Where products are supplied by third-party brands or manufacturers, the product's packaging, formulation, ingredients, appearance, or other characteristics may be updated by the manufacturer.
Customers should review the product information and packaging before use, particularly for cosmetics, fragrances, skincare, and other beauty products.
If you believe you have received an incorrect, damaged, defective, or misdescribed product, please contact us at:
supportbeautyhabit@gmail.com
5. Prices
All product prices are displayed on our website at the time of purchase.
We make reasonable efforts to ensure that prices are accurate.
If an obvious pricing error occurs, we may contact you before fulfilling the order to confirm whether you wish to proceed at the correct price.
Where required by law, prices and applicable charges will be displayed transparently before you complete your purchase.
6. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you should receive an order confirmation acknowledging receipt of your order.
An order confirmation does not necessarily mean that the order has been accepted. Acceptance of the order and formation of the sales contract may occur when we confirm that your order has been accepted for fulfilment.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
A product is unavailable
There is an obvious pricing or product information error
We reasonably suspect fraudulent activity
We are unable to verify payment
There is an error in the shipping or order information
We are unable to fulfil the order for reasons outside our reasonable control
If we cancel an order after payment has been taken, we will arrange an appropriate refund.
7. Payment
Payment must be completed using one of the payment methods made available at checkout.
Payments may be processed by third-party payment providers.
We do not generally store complete payment card details on our own systems.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
8. Delivery
We will provide delivery information, available delivery methods, applicable delivery charges, and estimated delivery times during the ordering process where applicable.
We will make reasonable efforts to dispatch and deliver orders within the stated timeframe.
Unless a different delivery period has been agreed with you, applicable UK consumer law generally requires goods purchased online to be delivered without undue delay and normally within 30 days.
Delivery times may be affected by circumstances outside our reasonable control, including courier delays, severe weather, strikes, transportation problems, or other events beyond our reasonable control.
If there is a significant delivery issue, please contact us at:
supportbeautyhabit@gmail.com
9. Delivery Address
You are responsible for providing an accurate and complete delivery address when placing an order.
If you provide an incorrect or incomplete address, please contact us as soon as possible.
We will make reasonable efforts to assist with address corrections before dispatch, but we cannot guarantee that changes can be made after an order has been shipped.
10. Right to Cancel
For many online purchases, UK consumers have a statutory right to cancel their order without giving a reason.
Generally, customers have 14 days from receiving the goods to notify the trader that they wish to cancel, followed by a further 14 days to return the goods.
Certain products may be excluded from cancellation rights where permitted by law, including certain sealed goods that are not suitable for return for health protection or hygiene reasons once unsealed.
For full details, please see our Return & Refund Policy.
Your statutory cancellation and consumer rights are not affected by these Terms.
11. Returns and Refunds
Our Return & Refund Policy explains:
How to request a return
Return eligibility
Return shipping
Refund processing
Damaged or defective products
Faulty or incorrect orders
Exchanges
Please review our Return & Refund Policy before returning an item.
For assistance, contact:
supportbeautyhabit@gmail.com
12. Faulty or Misdescribed Products
Products sold to consumers must meet applicable legal requirements, including being as described, of satisfactory quality, and fit for purpose where applicable.
If you receive a product that is faulty, damaged, defective, incorrect, or significantly different from its description, please contact us.
Nothing in these Terms limits or excludes your statutory consumer rights.
13. Beauty, Cosmetic and Fragrance Products
If you purchase a beauty, cosmetic, fragrance, skincare, or similar product, you should:
Read the product description and instructions before use.
Follow the manufacturer's instructions.
Review ingredients where relevant.
Check for known allergies or sensitivities.
Stop using a product if you experience an adverse reaction and seek appropriate medical advice where necessary.
Where applicable, product warnings and ingredient information will be provided on the product packaging or product listing.
BeautyHabitStore cannot guarantee that a particular product will be suitable for every individual.
This section does not limit your legal rights concerning defective or unsafe products.
14. Intellectual Property
Unless otherwise stated, the content on our website, including:
Logos
Brand names
Text
Graphics
Product descriptions
Images
Website design
Layout
Other materials
may be owned by BeautyHabitStore, its licensors, or relevant third parties.
You may access and use our website for personal and lawful shopping purposes.
You must not reproduce, modify, distribute, sell, publish, or commercially exploit our website content without appropriate permission.
Third-party trademarks and brand names remain the property of their respective owners.
15. Customer Reviews and User Content
If you submit a review, photograph, comment, or other content to us or through a feature of our website, you agree that:
You have the right to submit the content.
The content is not unlawful, fraudulent, misleading, defamatory, or infringing.
The content does not contain malicious software or harmful material.
We may remove content that violates applicable laws, these Terms, or our website policies.
We will not knowingly present fake or misleading customer reviews as genuine customer experiences.
16. Promotions and Discount Codes
From time to time, BeautyHabitStore may offer promotions, discounts, promotional codes, or special offers.
Unless otherwise stated:
Promotions may have specific terms and expiry dates.
Promotional codes may not be exchanged for cash.
Some products may be excluded from promotions.
Promotional codes may not be combined.
We may limit the use of promotional offers where reasonably necessary to prevent abuse or fraud.
The specific terms displayed with a promotion will apply where they differ from these general provisions.
17. Third-Party Services
Our website may use third-party services and integrations, including payment providers, delivery services, analytics providers, advertising platforms, and other technology providers.
Third-party services may have their own terms and privacy policies.
BeautyHabitStore is not responsible for the independent operation or policies of third-party services.
18. Links to Other Websites
Our website may contain links to third-party websites.
These links may be provided for convenience or additional information.
We do not control third-party websites and are not responsible for their content, availability, security, or privacy practices.
19. Website Availability
We aim to keep our website available and operating properly.
However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.
We may temporarily suspend, modify, or update the website for maintenance, security, improvements, or other legitimate business reasons.
20. Events Outside Our Control
We are not responsible for delays or failures caused by circumstances that are outside our reasonable control.
Examples may include:
Severe weather
Natural disasters
War or civil emergencies
Government actions
Strikes or industrial disputes
Transportation disruption
Courier disruption
Internet or telecommunications failures
Cybersecurity incidents
Supplier disruption
Other circumstances beyond our reasonable control
Where such an event affects your order, we will take reasonable steps to minimise the impact and communicate with you where appropriate.
Nothing in this section limits your statutory consumer rights.
21. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, nothing in these Terms excludes or limits your statutory rights or our responsibility for matters that cannot legally be excluded or limited.
We will not be responsible for losses that are not reasonably foreseeable or that are unrelated to our breach of these Terms, except where applicable law provides otherwise.
For consumers, these Terms do not affect rights that cannot legally be excluded or restricted.
22. Privacy
Our collection and use of personal information is explained in our Privacy Policy.
By using our website, you acknowledge that your personal information may be processed as described in that policy.
23. Changes to These Terms
We may update these Terms from time to time to reflect changes to:
Our products or services
Our website
Our business practices
Applicable laws and regulations
Payment, delivery, or technology providers
The latest version will be published on our website with the updated date.
Changes will not retrospectively remove rights that you have already acquired under applicable law.
24. Governing Law
These Terms are governed by the laws of England and Wales, unless mandatory consumer protection laws in your place of residence provide otherwise.
If you are a consumer, you may have additional legal rights under the laws that apply to you.
Nothing in these Terms prevents you from relying on mandatory consumer protection rights available to you.
25. Complaints
If you have a complaint about an order, product, delivery, payment, return, refund, or our service, please contact us first.
Email: supportbeautyhabit@gmail.com
Phone: 07412060975
We will make reasonable efforts to investigate and resolve your complaint.
26. Contact Information
For questions regarding these Terms, your order, our products, or our services, please contact:
BeautyHabitStore
Email: supportbeautyhabit@gmail.com
Phone: 07412060975
Address: 43 Crantock Road, Perry Barr, Birmingham, UK
We aim to respond to customer enquiries as soon as reasonably possible.